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I recently purchased the Honda Ridgeline Touring 2019 from Kawartha Lakes Honda in Lindsay, ON. If you were to look up EXCELLENT CUSTOMER SERVICE in the dictionary -- Kawartha Lakes Honda would be listed #1!! For me, excellent customer service involves meeting and surpassing expectations. It means showing the customer how important he/she is to the business by interacting in a friendly- helpful and positive way - with NO pressure! FIRST IMPRESSIONS last a lifetime!! Not only did Buddy, greet me at the door, offer me a beverage - but he took the time to listen to what I wanted, to go through every detail of the vehicle I was trading in, offer a fair price -- and highlighted all the new features of the 2019 Ridgeline. Which I must say --- are amazing! What a luxurious ride!! It truly is a fabulous truck - a great price point --- and god bless the person that designed heated seats!!! :) I can't find the words to express how grateful I am for everything that Buddy, Manager Dave and the entire staff at Kawartha Lakes Honda did for me! I LOVE MY NEW RIDGELINE! Considering a new Honda ?? I promised you will be thrilled with the service at Kawartha Lakes Honda! With much gratitude, Brenda Stanley
a month ago
After having to deal with Whitby Honda, Kawartha Lakes is like a dream! They know what customer service is and the difference between these dealerships is night and day. We had our sliding door motor break on our odyssey and it was quite an expensive fix. Our van is only 3 years old and Andrew Webb took the time to explain how to help us and what we needed to do. In the end Honda Canada is covering all parts and labour for this fix thanks to Andrew. We will come to this dealership from now on
3 months ago
We had a great experience with Kawartha Lakes Honda. The staff was very helpful and knowledgable. Cindy did everything she could to assist us and made sure our expectations were met. If you are looking to buy a vehicle in the near future I'll recommend Kawartha Lakes Honda.
5 months ago
Great place to get your car serviced, Lisa and Andrew are always very helpful and take their time to go over everything with you. The sales staff were very pleasant to deal with. I highly recommend them for anyone looking for a great car!
5 months ago
The Staff are very friendly and the parts guy Ray is super smart, I've had a very good experience with them & would recommended anyone looking for a Honda to check them out
6 months ago
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